City Express Suites by Marriott Cancún Aeropuerto

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Cancún
City Express Suites by Marriott Cancún Aeropuerto
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City Express Suites by Marriott Cancún Aeropuerto | Cancún | Mexico

Carretera Cancún - Puerto Morelos , Supermanzana 47, Manzana 1, Lote 1-22, Municipio Benito Juárez, 77506 Cancún, Mexico

➤ City Express Suites by Marriott Cancún Aeropuerto | Quintana Roo

Situated 12 km from Cancun Underwater Museum, City Express Suites by Marriott Cancún Aeropuerto offers 4-star accommodation in Cancún and has an outdoor swimming pool, a fitness centre and a bar. This aparthotel features free private parking, free shuttle service and free WiFi. The accommodation offers a 24-hour front desk and a lift for guests.

All units at the aparthotel have air conditioning and a desk.

A continental breakfast is available each morning at the aparthotel. At City Express Suites by Marriott Cancún Aeropuerto, the family-friendly restaurant is open for dinner, lunch and brunch and specialises in American cuisine.

You can play billiards at the accommodation. An indoor play area is also available for guests at City Express Suites by Marriott Cancún Aeropuerto.

Beto Avila Stadium is 20 km from the aparthotel, while Cancun Government Palace is 20 km from the property. The nearest airport is Cancún International Airport, 8 km from City Express Suites by Marriott Cancún Aeropuerto.
Distance in property description is calculated using © OpenStreetMap

See photos for City Express Suites by Marriott Cancún Aeropuerto

City Express Suites by Marriott Cancún Aeropuerto 2

City Express Suites by Marriott Cancún Aeropuerto 3

City Express Suites by Marriott Cancún Aeropuerto 4

City Express Suites by Marriott Cancún Aeropuerto 5

City Express Suites by Marriott Cancún Aeropuerto 6

City Express Suites by Marriott Cancún Aeropuerto 7

City Express Suites by Marriott Cancún Aeropuerto 8

City Express Suites by Marriott Cancún Aeropuerto 9

City Express Suites by Marriott Cancún Aeropuerto 10

Review score

Based on 70 reviews

Facilities

7.6

Cleanliness

7.8

Comfort

7.8

Value for money

7.2

Location

7.6

Total

7.1

Free WiFi

7.8

Room choices in City Express Suites by Marriott Cancún Aeropuerto

Double Suite with Two Double Beds and Sofa Bed

King Suite with Sofa Bed

Large King Suite with Sofa Bed

City Express Suites by Marriott Cancún Aeropuerto Services

Parking	Free private parking is possible on site (reservation is needed)., Accessible parking
Bathroom	Toilet, Shower
Living Area	Desk
Room Amenities	Iron
Outdoors	Outdoor furniture
Common areas	Shared lounge/TV area, Games room
Outdoor swimming poolFree!	Open all year, All ages welcome
Wellness	Fitness centre
Food & Drink	Grocery deliveries, Bar, Room service, Restaurant
Activities	Billiards
Transport	Airport shuttle
Reception services	Invoice provided, 24-hour front desk
Entertainment and family services	Indoor play area
Cleaning services	Daily housekeeping
Business facilities	Fax/photocopying Additional charge, Business centre, Meeting/banquet facilities Additional charge
Miscellaneous	Air conditioning, Non-smoking throughout, Lift, Family rooms, Non-smoking rooms
Languages spoken	English, Spanish

City Express Suites by Marriott Cancún Aeropuerto Terms and Conditions

Check-in	From 15:00. You'll need to let the property know in advance what time you'll arrive.
Check-out	Until 13:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds	Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
Age restriction	The minimum age for check-in is 18
Groups	When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods	Cash
Smoking	Smoking is not allowed.
Pets	Pets are not allowed.

To consider

Free hotel-airport transportation is offered only with prior reservation and subject to availability.

request more information at front desk.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Other known names for City Express Suites by Marriott Cancún Aeropuerto

City Express by Marriott Suites Cancún Aeropuerto

City Express Suites Cancún Aeropuerto

City Suites Cancún Aeropuerto

City Express Suites Cancún Aeropuerto Hotel

City Express Suites Cancun

City Express Suites Cancun Aeropuerto Hotel

Frequently asked questions about City Express Suites by Marriott Cancún Aeropuerto

How do I get the best price guarantee for City Express Suites by Marriott Cancún Aeropuerto?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to City Express Suites by Marriott Cancún Aeropuerto. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is there free parking available at City Express Suites by Marriott Cancún Aeropuerto?

Free private parking is possible on site (reservation is needed)., Accessible parking

What are the outdoor activities at City Express Suites by Marriott Cancún Aeropuerto

Outdoor furniture

What languages are spoken at City Express Suites by Marriott Cancún Aeropuerto?

English, Spanish

Are pets allowed at City Express Suites by Marriott Cancún Aeropuerto?

Pets are not allowed.

What is the check-in time at City Express Suites by Marriott Cancún Aeropuerto?

From 15:00. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at City Express Suites by Marriott Cancún Aeropuerto?

Until 13:00

100% real reviews of City Express Suites by Marriott Cancún Aeropuerto

If you have any questions regarding the facilities or services provided at City Express Suites by Marriott Cancún Aeropuerto, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Mexico

Jose

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Very Good

Well located for airport travel

AC only in the room, gym was really hot as well as the lobby and waiting areas

United States of America

Susan

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Clean facilities with a kitchenette.

Shuttle service was great. To had a kitchenette.

Front desk staff did not speak English, but google translate worked well and the shuttle bus driver was able to translate when I called.

United States of America

Barbara

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Good value. Simple but clean & comfortable.

Convenient

Included breakfast is just ok. Coffee isn’t very good.

United States of America

Jaime

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Very Good

Pretty complete amenities and room

I wish linen and bathroom was cleaner

United States of America

Maria

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Good for the location

The location is very convenient close to the airport specially if you arrive late at night

Breakfast was cold, poor options and staff not eager to help

Canada

Darren

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Very Good

Amenities, location

Timely and easy pick up from airport would be nice. I tried to contact hotel via email to arrange, but had to take taxi.

Canada

Patricia

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

After reading questionable reviews I decided to keep my booking and was very pleased that I did.

I was met by wonderful staff Enrico who accompanied me to my room to ensure I was pleased and got me a requested coffee pot. The suite was very clean and the bed comfortable. Staff the next morning were pleasant. The breakfast was substantial..a good mix of cereals, eggs, fresh fruit, yogurt and pastries The free shuttle to the airport was only an 8 minute drive. The swimming pool looked lovely although I did not have time to use it. Some rooms in the hotel were not available due to plumbing problems but it appeared as though those issues were being dealt with.

United Kingdom

Christine

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Pleasant

The location was good for the airport and there's a free shuttle service. There's also a shopping mall 5 minutes walk away. The swimming pool was good and the service at the poolside bar/restaurant good. The food at the outside restaurant was good too

There was no laundry facility (which was one of the main reasons we booked). The ice making machine was also broken. Many of the plug sockets in the room didn't work. When we arrived they said that they didn't have a booking for us so had to find us a room which literally took them ages even though they weren't even half full. Breakfast was strange I.e. there was nice sliced brown bread but no butter and no toaster!! Coffee ran out and they replaced it when asked but the replacement was cold. Everything was hit and miss unless you like nachos. There was plenty of them

Canada

Evelyn

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Good

Some staff at front desk did not speak any .English. Fortunately I managed in very Basic Spanish. Wake up call was forgotten.

United States of America

Dawnisha

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

flight canceled no choice but to book here

airport convenience

staff was very slow not helpful or responsive . no wash rags in the bathroom , tooth past residue on the bathroom mirror

Mexico

Alan

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Nice rest

The place looks good as usual and now there's a outlet near

The cleaning products smell was super strong in all the building. Also I had an allergic reaction to the cleaning products.

Mexico

Ruth

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Disappointing

The room was clean and comfortable. The cleaning lady was very nice.

1. Personnel didn't care abaut our needs, the don't accept cash to buy a coke, it has to be with a card, since they don't have money to give you back. 2. Our room 417 did not have a microwave and we specifically booked this hotel, so I could heat water for my teas. 3. At Reception Desk, Rafael told us that breakfast is served from 6 to 10:30 am and in the restaurant, they said it is from 6 to 9,and at 9 they charge you if you want to have breakfast. It's a pitty that a Hotel backed - up by Marriott Bonvoy is giving the guests these experiences...very disappointing.

United Kingdom

Samuel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Very Good

It was a good stop over!

Colombia

Charles

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Unhappy trails to you. Until we meet again.

We picked this hotel because they advertised a free shuttle. We called the hotel from the airport. We waited for 30 minutes outside to be picked up. When we checked in, we reserved our shuttle back to the airport for the next morning. It was on time. We enjoyed the breakfast buffet. The room was comfortable and clean. We were tired as we had been traveling all day and were connecting the next morning. We slept only 4 hours.

There were no towels. I tried to call the front desk. The room phone didn't work. I took a shower anyway and used the floor mat to dry off. There was no hot water. The temperature of the shower was cold or very cold. I went back downstairs to get towels for my wife, they gave me two pool towels. Which were nice but no wash rags or hand towels given. For such a fancy hotel and price, I expected more. The staff ignored us when we arrived. Four employees behind the counter, were busy but not attentive to us. Didn't even greet us or say hello. I wouldn't stay here again. I think it's a management / employee problem otherwise our stay would have been excellent.

Ireland

Patricia

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Very Good

Needed a hotel convenient to Cancún airport. It was great to have a shuttle bus the morning of our outgoing flight. It was nice to use the swimming pool

Nothing

Canada

Tinkerstours

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Nice pool and good location, lack of customer service and no resolution to transfer difficulties.

Hotel has a lovely pool and the perfect distance from the airport.

There was a severe lack of communication when it came to the transfers. I was given 2 phone numbers, neither of which worked (on two different phones, one of which I had already communicated with the transfer company on a previous trip) - when I attempted to communicate with the hotel that I was having issues, there was no response whatsoever from the booking.com messaging service and the 24 hour number was not being answered. Due to this issue, which I brought up over 4 days with the hotel, I received no assistance or response. Due to this communication issue, my partner was forced to pay 1000 pesos for a 15 minute one way taxi ride when the entire reason I booked the hotel was to save on transfer transportation costs. I had stayed in the hotel before and we have no issue with the property itself, just a lot of disappointment when it comes to the fact that my messages were never acknowledged or answered and no solution has been offered regarding the extra costs incurred due to the lack of customer service. My partner does not speak Spanish, which is why we were relying on the messaging service to communicate.

Belgium

Stephane

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Hardware is excellent. The software is basic and urgently needs an upgrade

Large and good quality rooms in a good location near the airport. Free parking in the basement. Nice pool.

Staff lacks basic human skills, borderline arrogant.

Netherlands

Erik

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

If just for a night… no problemo

The free transfer to the airport.

The food.

Nigeria

Mosun

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Good

The room is good and the ambiance

The staff dont pickup the phone. I had kids with me I kept complaining about hot water not running through out my stay and it was not fixed The breakfast was poor. How can you not even have any form of eggs?

Netherlands

Mogaruiz

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of City Express Suites by Marriott Cancún Aeropuerto

Very Good

We requested a change of room and the staff was very nice and granted it for us. We could leave the suitcases on hold and use the installations of the Hotel until our time to go to the airport. Breakfast was good.

When we were in the airport, we noticed we had forgotten my husband's hat, and we called the hotel for more than 2 hours, but we couldn't get a hold from the hotel or the transfer people. That was sad!

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City Express Suites by Marriott Cancún Aeropuerto +52 55 5249 8053

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City Express Suites by Marriott Cancún Aeropuerto ★★★★

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City Express Suites by Marriott Cancún Aeropuerto | Cancún | Mexico

➤ City Express Suites by Marriott Cancún Aeropuerto | Quintana Roo

See photos for City Express Suites by Marriott Cancún Aeropuerto

Room choices in City Express Suites by Marriott Cancún Aeropuerto

City Express Suites by Marriott Cancún Aeropuerto Services

City Express Suites by Marriott Cancún Aeropuerto Terms and Conditions

Other known names for City Express Suites by Marriott Cancún Aeropuerto

City Express by Marriott Suites Cancún Aeropuerto

City Express Suites Cancún Aeropuerto

City Suites Cancún Aeropuerto

City Express Suites Cancún Aeropuerto Hotel

City Express Suites Cancun

City Express Suites Cancun Aeropuerto Hotel

Frequently asked questions about City Express Suites by Marriott Cancún Aeropuerto

How do I get the best price guarantee for City Express Suites by Marriott Cancún Aeropuerto?

Is there free parking available at City Express Suites by Marriott Cancún Aeropuerto?

What are the outdoor activities at City Express Suites by Marriott Cancún Aeropuerto

What languages are spoken at City Express Suites by Marriott Cancún Aeropuerto?

Are pets allowed at City Express Suites by Marriott Cancún Aeropuerto?

What is the check-in time at City Express Suites by Marriott Cancún Aeropuerto?

What is the check-out time at City Express Suites by Marriott Cancún Aeropuerto?

100% real reviews of City Express Suites by Marriott Cancún Aeropuerto

Jose

Susan

Barbara

Jaime

Maria

Darren

Patricia

Christine

Evelyn

Dawnisha

Alan

Ruth

Samuel

Charles

Patricia

Tinkerstours

Stephane

Erik

Mosun

Mogaruiz

How can we help you?

- City Express Suites by Marriott Cancún Aeropuerto -